Privacy Policy

At Simran Dhillon ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, or place an order.

1. Information We Collect

We may collect the following information:

Personal Information

Name

Email address

Phone number

Billing and shipping address

• Event details (wedding, engagement, reception, etc.)

Measurements and fitting information

Payment-related information

Technical Information

IP address

Browser type and device information

Website usage data

Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Schedule appointments and fittings

Communicate regarding inquiries and purchases

Provide customer support

• Improve our products, services, and website experience

Send order updates and important notifications

Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Measurements & Custom Orders

Measurements and customization details provided by clients are used solely for the creation and delivery of garments.

Clients are responsible for ensuring that all measurements submitted are accurate and up to date.

4. Payment Information

Payments are processed through secure third-party payment providers.

Simran Dhillon does not store complete credit card, debit card, or banking information on its servers.

5. Sharing of Information

We may share limited information with trusted third parties only when necessary, including:

Shipping and courier partners

Payment processing providers

Website hosting and technical service providers

Government authorities when legally required

All such parties are expected to maintain appropriate confidentiality and security standards.

6. Cookies & Analytics

• Our website may use cookies and similar technologies to:

Improve website functionality

Remember user preferences

Analyze website traffic and visitor behavior

Enhance customer experience

Users may disable cookies through their browser settings, although certain website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Marketing Communications

By submitting your contact information through our website, social media platforms, forms, or inquiries, you may receive communications regarding:

Order updates

Appointment confirmations

Collection launches

Promotional offers

Brand announcements

You may opt out of marketing communications at any time.

9. Photographs & Social Media

Simran Dhillon may use photographs, campaign images, editorial content, product imagery, and event photographs for marketing, promotional, and portfolio purposes.

Client photographs will only be used with prior consent or where permission has been granted.

10. Data Retention

We retain customer information only for as long as necessary to:

Complete transactions

Provide after-sales support

Maintain business records

Comply with legal and regulatory requirements

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Simran Dhillon is not responsible for the privacy practices or content of such third-party websites.

12. Your Rights

Subject to applicable laws, you may request to:

Access your personal information

Correct inaccurate information

Update contact details

Request deletion of personal information where legally permissible

Requests may be submitted using the contact information provided below.

13. Changes to This Privacy Policy

Simran Dhillon reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the revised effective date.

14. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Email: simrandhillondesigns@gmail.com

Phone: +91 7973755220

Website: www.simrandhillondesigns.com

By using this website, you acknowledge that you have read and agree to this Privacy Policy.